SHAWZAE ON CUSTOMER SERVICE AND RESOURCING YOUR HAIR

Customer service is one of the most important aspect of any business.   In business,  you will have problems occurring at time,  but it's what you do after the problem has occurred.  I was told once that it's not what happen,  but how you handle it afterwards  that matter to the customers.
Lets's talk about resourcing your hair,  I am a wig designer so I have to find the best quality hair that I can afford for my customers.   One of the things,  I discovered in this process is that some of the business owners do diminish the quality of hair for other business owners.   I make it my business to read review on other businesses to see what their customers are saying about their business and the quality of hair that they are getting from them.  I realized that no matter how much money you pay for custom wigs,  or regardless of how much people tend to market the products as the best,  sometime they fall short.   As a customer,  I am looking for quality hair for me, and my customers.  I want to pass onto them quality hair,  and affordability.   I personally will never pay over $250 for any type of hair no matter what the company say.   I will never charge my customer any more money than I would pay myself,  and I am going to tell you why.   One of the reasons are if you don't care for your hair it's going to go bad no matter how much money you paid.  Second reason is in the nape of your neck,  you going to sweat because you have the hair coming down your back,  which mean it's going to tangle.   Human hair gets tangle,  so if you are purchasing human hair,  then you should know that it's going to get tangle unless it is processed so that it doesn't which  mean that they have put something on the hair.   You should think of human hair as your own natural hair,  which get tangle and matted if not care for.   Third  reason is that company mislead you about human hair,  and the reasons that some hair don't work out for the customers is because the human hair it self may not be good quality hair,  even though  it's human hair.  A  business owner should know that these problems are going to occur,  and when it dose give the best customer service that is possible,  and don't overcharge for your products,  when you know that the products is not as you say,  or put down other business owners.   We should also remember that even when you do this there are some people that you just can't get through or help.

NEW MOBILE SERVICE AT SHAWZAE

I am so excited about this new mobile service.  My decision to do a mobile service is based on several clients that inspired me.  I want to give this service to the ladies whom can't travel out, and for those who want a boutique and personal service.    There are a lot of complaints about the salons, and there services, so this is a great time to make a move on a mobile service.  People want to get away from salons that are noisy  and unprofessional at least that's what I am told.  I would recommend this service to all salons,  because it's also a way to expand your brand and services to different counties in your area without the overhead,  it's the prefect solution.   There are a couple of things that you will want to resolve before you start the mobile service,  and that's the distant you will cover,  and payment for services.   I recommend that you get a percentage of the payment for the services while booking the appointment,  because it ensures the commitment on both parties.  I also suggest that you make sure you can cover the locations by getting  a address to each client to make sure they are not two far out.   I am really excited about this new chapter.   We will be offering the service in North Carolina and Virginia.

For more information on this new mobile service email me at emurray310@gmail.com

WIGS AND HAIR EXTENSIONS STUDIO ( BOOK YOUR SEW IN TODAY)

Ladies,  we heard the calling for the $70 dollars sew in, and we are honor to serve you.   As you may know we were once Shaw Stylish Braiding Salon where we created beautiful braids and sew ins,  and caring for the natural hair.   We have always protected and cared for the natural hair and will continue to do so.   We are Shawzae Hair Studio where we create beautiful custom wigs where you can get us to customize them for you, or you can purchase one that we have already created.  However,  we have been getting some buzz about the sew ins,  so we have set up a place in the studio so that we can do the sew ins,  hooray.   We are also working on some other things that you are gong to love,  it's a secret now lol.   We will tell you later.   Remember we are doing the Spice Collection for 2016.  We have four wigs in our collection at this time,  and our goals are to have 12 wigs per collection.  We love you thank you.    Go to our website at http://mdesignersinc.wix.com/shawzaehairstudio  click on Book Online and click on The Beauty Salon for the sew in.

THE WIG RESTORATION SERVICE

The wig restoration service is a good way to restore your old wig or hair extensions.  The restoration services offers more than shampooing and conditioning.   This is a great opportunity to get a fresh
color, or a new cut,  and definitely a great style.  You can book online,  this service is for everyone who want to ship their wig to us to service,  or drop it off to be serviced.  Go to http://mdesignersinc.wix.com/shawzaehairstudio

 I love working on your favorite wig and extensions,  and you are going to love the way it looks.
Call now and let me help you bring life to your favorite wig.

NEW WEBSITE UPDATE AND APPEARANCE

I love being able to create beauty,  and having to look through dozens of images and taking pictures to create this website to show you what we are all about , and it's just amazing.   Shawzae is a custom wig studio. We create and design custom units that are ready to ship from our boutique at http://www.etsy.com/shop/shawzaeboutique,  and you can contact  us to create a  specific custom units for yourself.  Shawzae also offer wig restoration to make your wig look new again,  for this service you can book online.  We have listed on our website the services that we offer to restore your favorite wig or hair.   Take a look and give us a call or book on line go to http://mdesignersinc.wix.com/shawzaehairstudio. while on our website click on shop to see if there is anything you may want,  maybe a new custom unit.

THE BEST MOISTURIZERS FOR NATURAL HAIR

Ladies, regardless of the hair texture all hair need moisturizers unless you have an oily scalp.   A lot of women have dry hair,  including some men,  and could benefit from a great hair moisturizer.  I heard a lot of women,  even men complain about dull and dry hair.  If you have 4C hair,  it's especially  true because if you have kinker hair ( tightly coiled )   it is drier.  There are other ethnic  groups that have kinky hair other than Black Americans,  so this is why I say all hair texture.  When your hair is kinky or has kinks it is harder for your scalp natural oil to travel  down to the strands.   There are people with straight hair that has a dry scalp.  The hair patterns can help explain  why your hair has a very low shine.  When the hair is properly moisturize the hair is healthy.   There are  several great products on the market,  one thing you want to remember is the oils which are good sealant.  (1) Shea products,   (2) Olive oil products (3) Coconut oils products and (4)  Macadamia oil products because these are all natural oils and keep skin and hair moisturize.  I created a serum for the hair with coconut and olive oil mixed with Rosemary.   Rosemary is great for the hair in keeping it healthy,  so it makes for a great product.  You can mix and make your own natural moisturizer for your hair as I did.  Learn to love your natural hair.

  

NEW FRENCH CLAY BEAUTY BAR

French clay is one of  nature's strongest antiseptic,  and it has strong inflammatory  properties.   
The clay stop the flow of blood and speed up the process of cellular  knitting  bringing tissues together for younger and healthy skin.  The clay also drawls out impurities and toxins of your system with deep cleansing.  The clay is very absorptive and has a long murals of heath benefits.  The clay can be applied externally,  and studies have shown it can be taken internally safe.   It is extremely safe,  it's from mother earth,  but use incorrectly could case a negative reaction. 

Note:   When using French clay for the first time you will notice the affected area become red or worse than it was,  before it gets better.   From my own experience this is true,  I use the French clay as a mask for years,  now I have made it into a bar of soap which you will find in Shawzae Boutique in cosmetic at http://www.etsy.com/shop/shawzaeboutique.    The process for the clay is normal.

The clay stimulate blood circulation which brings blood closer to the surface of the skin,  this main the clay is working to eliminate what it needs to flush from the body,  indicating that the process of healing has began.

Note:  No side effect but do not internally use if :

1   You suffer from high blood pressure,  kidney failure or intestinal issues,  or you have chronic constipation.  As stated early,  studies have shown that you can use this clay internally,  however,
we are promoting a French clay bar of soap for external use.

If you love clinque soap,  you are going to love this soap for deep cleansing and  a younger look.

THE BENEFIT OF PROPER HEAT FOR NATURAL HAIR

Ladies,  we know that heat can damage our hair,  but did you know with the proper heat it can be beneficial.  I will say 250 to 350,  but it really depend on your hair texture and if it's has chemical in the hair.  The heat from a hooded dryer or steamer can benefit deep conditioner.   A plastic cap and hot towel can also benefit a deep conditioner.   The natural hair can benefit from heat before braids and extensions.  Heat help prevent matting and a lot of tangles.  When using the proper heat in your hair,  you will get to do more styles,  and they last longer.  Lean to love your natural hair and take care of it.   There all kinds of organic products that are great for the natural hair.

COMING SOON THE SHAWZAE SPICE COLLECTION CUSTOM WIGS

Ladies,  I am excited about these new units,  because they are going to be different than the other custom wigs I have made.   The different is that I will be putting additional special touches to these units,  such as coloring and highlights.    I decided to create some collections for my units,  and this will be the first collection.   In business,  I find that you have to continue evolving in your business to succeed.   The main thing about this business is that it don't feel like work  even though,  I am thinking about it all  the time or I am creating something.   Being in the hair business I know has made my mom happy in her resting place,   she loved and wore wigs all the time.   I am sure  she would be wearing one of my wigs if she was still here.   Love you mom.   When you have a business stay on it,  and don't forget to have fun with it.  

HOW TO MAKE COCONUT MILK SHAMPOO AND CONDITIONER FOR HEALTHY HAIR

Ladies, I know that you are aware of how great coconut oil is for skin and hair,  well coconut milk is just as great.  Here are a couple of recipes that you can make and use on a daily base for healthy hair.
Coconut oil and milk is free of chemicals that  lurks in commercial products.  According to  the Journal of Cosmetic Science,  coconut oils out preforms sunflower oil and is the only oil that reduce proteins. You can get most of these ingredients from the grocery store.   We are using real coconut milk and organic coconut oil.   Coconut milk helps hair growth,  fight off dandruff,  and tame frizz, as well as the oils,  and we are using them together. .

Recipes For Shampoo

I Cup of coconut milk........great for the hair
1/2 cup of coconut oil...... great for the hair
1/2 cup of rosemary oil......I just love this and it;s good for your hair
1 Cup of castle soap base......this will give you the lather you want
1/2 Emulsifying wax   ......this will keep your oils and coconut milk bind.

Recipes  For Conditioner

1 Cup of coconut milk
1/2 Organic Shea Butter
1/2 Organic  Coconut Oil
1/2 Emulsifying wax
2 tsp of Liquid Silk
Fragrant Oil

Th's is grantees to help improve your hair and it can be used on a dally base

    

HOW I RESTORED MY OLD WIG

I know that some of you ladies can relate when you have a favorite wig.   I love this wig and it's texture is like my natural hair, so I didn't want to get rid of it not just yet.   I apply our restoration service to my old wig and bought  it back to life.   This wig look amazing and smells so good,  so it makes changing  wigs more fun.   You can restore your old wig just as I did,  even if you don't have the products that I do.

Here are the process for restoration:

Inspect your wig first for any lose extensions,  then secure them.
Comb your wig well removing all tangles
Shampoo your wig allowing it to soak for about 15 minutes
I used a clarifying shampoo to remove all products from  the hair before shampooing
Make sure all the shampoo is out of the hair.  
Condition your wig allow 5 or 6 minutes for the condition to sit  
Make sure you rinse the hair well
Let drip dry
Comb your wig again thoroughly  removing any tangles
Apply a light oil before flat ironing,  I flat iron the whole wig before going back in
with the curing iron to style the wig.

All customers wigs get recapped,  I did not recap my wig  because I will be using the elastic band method to secure.   I hope this will help you in bring you old wig back to life.